# HOW TO CONNECT TO OUR SERVER?

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### DO I HAVE THE RIGHT VERSION?

When playing Minecraft: Java Edition, a player’s game version must be the same as our server version to play on our server. You can see your game version number at the bottom of your main menu.

{% hint style="info" %}
**HOW DO I CHANGE THE VERSION OF THE GAME?**

If you don't know how to change the version of your game, you can read our dedicated article: [change-game-version](https://support.epm-resort.eu/en/tutorials/change-game-version "mention")
{% endhint %}

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### PLAYING ON OUR ONLINE SERVER

To play on our server, you need to enter our IP address and connect to it. Additionally, Minecraft Java: Edition does not require an Xbox Live subscription.

A multiplayer server like ours allows two or more players to play Minecraft together.

{% hint style="warning" %}
**NOTE**

To access our server you need to run the same version of Minecraft as our server. For more information: see our article [change-game-version](https://support.epm-resort.eu/en/tutorials/change-game-version "mention")
{% endhint %}

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### THE STEP-BY-STEP PROCEDURE

If you don’t know how to connect to our server, don’t worry, we’ll show you how.

**Prerequisites**

* have purchased the **Java edition** of Minecraft ;
* be logged in to your **Microsoft** account ;
* have the **minimum system requirements** to play Minecraft.

**In practice**

* have installed version **1.20.4** or the customised [epm-profile](https://support.epm-resort.eu/en/tutorials/epm-profile "mention")

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### HOW TO JOIN OUR SERVER?

To do this:

#### START THE GAME

1. Click on ***Multiplayer***

![Main menu of the game](https://902568697-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F36lfuF1UswyFtanM5svd%2Fuploads%2FPJFIfHTupWR3SxYsJpkj%2FEPM23_WM_optifine_GB.jpg?alt=media\&token=d4ec9f7f-9b03-4c0d-bb45-36b37e6ee319)

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### JOIN OUR SERVER WITH OUR PERSONALISED PROFILE

If you are using the custom [epm-profile](https://support.epm-resort.eu/en/tutorials/epm-profile "mention"), our server will already be in your list of servers. All you have to do is join our server by double-clicking on it or selecting it, then clicking ***Join Server***.

![Multiplayer section with our server already registered](https://902568697-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F36lfuF1UswyFtanM5svd%2Fuploads%2FCtHMYsfUCIy5x4Vz4U7H%2FEPM23_WM_Multiplayer_02.jpg?alt=media\&token=33d2854d-b336-4b56-a5b6-f1c16fcc926a)

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#### IF YOU HAVE NOT INSTALLED OUR PERSONALISED PROFILE

If you are not using our personalised profile, go to [#manually-add-our-server](#manually-add-our-server "mention")

![Default multiplayer menu](https://902568697-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F36lfuF1UswyFtanM5svd%2Fuploads%2FMavV1stJLc266zMci8A3%2FEPM23_WM_Multiplayer_01.jpg?alt=media\&token=4505c9e6-b8b4-4180-96d6-3f3b3ba59e9c)

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#### MANUALLY ADD OUR SERVER

To add our server to your list:

1\. Click on ***Add Server*** and then enter the following information in ***Edit Server Info**:*

* Enter the Server Name: **EPM Adventure Resort**
* Server Address: **play.epm-resort.eu**

![](https://902568697-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F36lfuF1UswyFtanM5svd%2Fuploads%2FjBKHgT52OGkPj8mijVnJ%2FEdit_Server_Info.gif?alt=media\&token=0176dad1-9e6b-4e8f-a295-45ea70fb3683)

{% hint style="danger" %}
**WARNING**

Please make sure that you enter the server address correctly and that you do not make any typing errors. If you make a typing error, such as a space or a missing or extra special character, the following message will be displayed: **Can't connect to server**
{% endhint %}

2\. Don’t forget to specify ***Enabled*** or ***Prompt*** in the Server Resource Packs field to download our customised packs (required).

![Edit Server Info](https://902568697-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F36lfuF1UswyFtanM5svd%2Fuploads%2FpAs9fQa2AqhaveyU8OKc%2FEPM23_WM_Edit_Server_Info_02.jpg?alt=media\&token=cff77a2c-9f44-4aeb-a11a-fcbb0b8d379c)

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### TROUBLESHOOTING MULTIPLAYER CONNECTION ISSUES <a href="#id-8-toc-title" id="id-8-toc-title"></a>

* Close Minecraft: Java Edition and reopen it.
* Restart your compunter or device and see if this fixes the issue. Restarting can often clear errors in connections.
* Log out of your Minecraft of Mojang account, close the game, and then log in again.
* If you are using a wireless connection, ensure that you have a stable connection to your router. You may need to reset or restart your router.
* Check your currently running programs for anything that is using your Internet bandwidth and close those programs.
* If you have a firewall, antivirus software, or are using a VPN, check the settings to be sure that is not blocking or slowing your connection.
* Configure your router to use moderate or open Network Access Translation (NAT).

### DIDN'T FIND THE ANSWER?

The troubleshooters above are general but work on most issues. If you have other technical issues, contact [Minecraft Support](https://aka.ms/Minecraft-Support) and briefly describe the issue, and don’t forget to include your Minecraft Java profile name.